SHIPPING & RETURNS
STANDARD UK SHIPPING
Royal Mail Signed For 2nd Class
Orders up to £50 - £3.95
Orders over £50 - FREE
Delivery times
Orders will be despatched within 2-5 business days.
We will give you an estimated delivery date and keep you informed of progress by email. If for some reason your order doesn't arrive within the expected delivery time period, please contact us at info@odetothewild.co.uk
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RETURNS
We want you to love your Ode to the Wild handcrafted products but if for any reason you are not completely satisfied with your purchase, simply return the item(s) to us within 14 days of the shipping date along with your original delivery note.
Returns in the UK are free and we will refund 2nd class postage costs upon receipt of items in their original condition.
All we ask is that the items you send back are:
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Unused
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In the same condition we sent them out to you
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In their original packaging
To arrange a return, fill out the returns form that comes with your order and send it back to us in your package. Returns sent to us without a note cannot be processed.
Your refund will be credited in the same manner and to the same account used to make the original purchase. We regret that we are unable to refund the initial postage costs for returns.
The item is your responsibility until it reaches us so please be sure be get a proof of posting.